Terms of Service

This is the current version of the Terms of Service. Earlier versions: 2026-11-03.

These Terms of Service ("Terms") govern your access to and use of the Prometiam API, website, and related services (collectively, the "Service"), provided by Prometiam, based in Barcelona, Spain ("we", "our", or "us"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

1.1 You accept these Terms, the Privacy Policy and the Data Processing Agreement by ticking the box for them when you create your account, or by signing an order form. We keep a record of the version you accepted, the date and time, your account and the IP address used, and we confirm your acceptance by e-mail with a link to a copy of that version. Your dashboard shows the version in force for your account.

1.2 If you already had an account when a new version took effect (section 17), we ask you to accept it in your dashboard when you next sign in after we have told you of it, and we keep the same record. Using the Service after the new version takes effect is also acceptance of it (section 1.3).

1.3 If you create an API key or use any part of the Service without having ticked the box, your use is also acceptance of these Terms and of the Privacy Policy, and of the Data Processing Agreement where it applies. We ask for the box so that there is a record of your acceptance.

1.4 If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Service Description

2.1 Prometiam provides a Risk Intelligence API that enables programmatic access to company registry data, corporate events, monitoring, insolvency records, sanctions screening and company financial statements. It is available over REST, through a Model Context Protocol (MCP) server and, where subscribed, by webhook notifications. The Service is provided on a software-as-a-service (SaaS) basis.

2.2 The countries, sources, fields and limits of the Service are those stated in the documentation and returned by the /coverage endpoint at the time of your call. Coverage differs by country: what a country offers (officers, activity codes, share capital, VAT number, financials) and which kinds of company are served (for example no sole traders in most countries) is stated on the documentation page of that country.

2.3 "Register Data" means personal data about individuals that the Service returns from company registers and other business sources: for example the officers and owners of a company, a sole proprietor named in a register as the company, and a named employee whose work contact details a company publishes on its own website. It does not include the entries of the sanctions and PEP lists that the screening endpoints return; those are for the checks named in section 5.1 and are covered by section 6.

Other products, with their limits.

• Insolvency notices: corporate only, in the markets listed in the documentation; notices that name individuals are filtered before they are served. Spanish notices are the BORME concurso entries; Latvian notices are the Insolvency Register proceedings; Estonian notices are register bankruptcy declarations.
• Sanctions screening (beta) against the consolidated sanctions lists named in the documentation; PEP screening (beta, Spain only). Neither replaces your own compliance screening obligations.
• Corporate events: gazette events for Spain, France, Switzerland and the United Kingdom, and register-change events for a set of other countries, dated when the change first appears in the register data. Not every country has an event stream.
• Monitoring of companies you add to a watchlist, with alerts by e-mail or webhook, for the countries listed in the documentation.
• Financial statements as filed, on the Scale plan and above (with a small monthly allowance on other plans), for the countries and filers listed in the documentation; availability varies by country and by company.

3. User Accounts & API Keys

3.1 You must provide accurate and complete registration information.

3.2 You are responsible for maintaining the confidentiality of your account credentials and API keys.

3.3 You must notify us immediately of any unauthorized access to your account or API keys.

3.4 You are responsible for all activities that occur under your account and API keys.

3.5 One person or legal entity may not maintain more than one free-trial account.

3.6 API keys are personal and non-transferable. Sharing keys with third parties is prohibited. This concerns your key and your access to the Service; it does not limit what you may do with Licensed Records (section 8A).

3.7 The Service is for businesses, professionals and public bodies acting for their trade, business, craft or profession. When you accept these Terms you confirm that you are not acting as a consumer. We may close an account we reasonably believe is used for personal purposes, and refund what it paid for periods not used.

3.8 You confirm that neither you nor anyone who owns or controls you is subject to EU, UN, UK or US sanctions, and that you will not use the Service for the benefit of a sanctioned person or to evade sanctions. We may suspend an account that breaches this (section 13).

4. API Usage & Rate Limits

Plans include a number of credits and a per-minute rate limit. A successful call costs credits (for example 1 for a company record, 2 for events or insolvency, 3 for a sanctions screen, 25 for one company's financial statements); failed requests cost nothing. Every response shows its cost in the X-Credits-Cost header.

• Free trial (14 days): 500 credits in total, 10 requests per minute, plus small allowances on some products. For evaluation and development only.
• Starter: 1,000 credits a month, 60 requests per minute.
• Professional: 10,000 credits a month, 120 requests per minute.
• Scale: 50,000 credits a month, 300 requests per minute.
• Enterprise: custom limits agreed in your service contract.

Usage is counted per account, across all of its keys. Exceeding a limit returns HTTP 429 (there is no overage charge). Sustained abuse of rate limits may lead to temporary or permanent suspension of your API access.

5. Acceptable Use

5.1 You may use the Service and its data only for the purposes you declare when you create your account or a key, and keep up to date in your dashboard, chosen from: identifying and verifying businesses and the people who represent or own them; counterparty, supplier and partner due diligence; anti-money-laundering, sanctions and fraud checks; assessing the credit and commercial risk of businesses; monitoring businesses you deal with; market and sales research about businesses; compliance, audit and the defence of legal claims; keeping your own business records accurate; and building products for these purposes for your own customers on terms at least as protective as these. Any other purpose needs our written consent.

5.2 You will keep a record of your purposes and of the lawful basis on which you process Register Data, and show it to us on request (section 7B).

5.3 You may use the data with AI tools, including through our MCP server, for your declared purposes. You will not use Register Data to train or fine-tune an AI model, use the Service to build or improve a general-purpose AI model or a competing dataset, or send Register Data to an AI service whose terms let it use the data to train its models or for its own purposes.

5.4 You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Use API data for discriminatory decisions in employment, housing, credit, or insurance in violation of applicable anti-discrimination laws.
• Attempt to gain unauthorized access to any part of the Service or its related systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Resell, sublicense, or redistribute raw API data as a competing data service without our written consent, except as sections 8 and 8A allow for the sources they list.
• Use automated means to create accounts, generate API keys, or circumvent rate limits.
• Scrape, crawl, or cache the API in bulk to build a competing dataset, except as sections 8 and 8A allow for the sources they list.
• Remove or obscure the attribution, licence notice and sources the API returns (sections 8 and 8A).

5A. Uses Never Allowed

5A.1 Whatever the licence of a source, you will not use Register Data:

• (a) to decide an individual's eligibility for consumer credit, insurance, employment, housing or a public benefit, or as a factor in such a decision, or to score or profile an individual other than in their role in a business you assess;
• (b) to send direct marketing to an individual, unless the law and the source's conditions allow it and you honour every objection;
• (c) to publish it about individuals, on web pages, in search-indexed form or in a people-search service;
• (d) to locate, track or harass a person, or to infer health, ethnicity, religion, political opinion or other special categories of personal data;
• (e) to combine it with other data to identify, profile or contact people outside the business role in which the source published it.

5A.2 The Service is not a consumer reporting agency and returns no consumer reports. You will not use it for any purpose governed by the US Fair Credit Reporting Act.

5A.3 The licences of sources (sections 8 and 8A) concern copyright and database rights only. They give no permission to process personal data, and the limits of this section 5A and of sections 5.3, 7 and 7A apply to every record that contains Register Data, Licensed Records included.

6. Data Accuracy & Disclaimer

The data provided through the API comes from public registers, official lists and other public sources and is provided "as is" and "as available" without warranty of any kind. While we make commercially reasonable efforts to maintain data accuracy and freshness, we do not guarantee that all data is complete, current, or error-free.

Specifically:

• Company registry data reflects information published by official sources and may be delayed by the source's own publication schedule; each country is refreshed daily, weekly or monthly as the documentation states.
• Insolvency, sanctions and PEP data is for informational purposes only and does not constitute legal advice. Sanctions and PEP screening are beta and do not on their own satisfy a legal screening obligation; a result of "no match" is not a clearance.
• You are responsible for independently verifying any data before making business, credit, or legal decisions based on it.
• You decide how you use the data and are responsible for the decisions you take with it. Section 11 sets out our liability.

7. Data & Privacy

7.1 Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you upload to the platform ("Customer Data"). We will not access Customer Data except as necessary to provide the Service, prevent or address technical issues, or as required by law.

7.2 You are responsible for ensuring that your use of data obtained through the API complies with applicable data protection laws, including GDPR, in your jurisdiction.

7.3 For Register Data, you and Prometiam are separate, independent controllers. You decide why and how you use it, you need your own lawful basis, and you give the information that Articles 13 and 14 GDPR require of you. The sources, the fields we keep about people, who receives them and for how long are set out in the data-use statement.

7.4 Where we process personal data on your behalf (names you screen, monitoring lists, webhook endpoints), the Data Processing Agreement applies and forms part of these Terms; our sub-processors are listed. That agreement covers only the personal data you send us; its Annex states what applies to Register Data.

7A. Duties That Follow Register Data

7A.1 We will tell you, by e-mail and, where the Service offers it, through the API or a webhook, when a person's data must be removed or corrected, or a person has objected. You will apply it to every copy you hold within 10 working days (days other than Saturdays, Sundays and public holidays in Barcelona) and not import it again.

7A.2 You will keep Register Data only as long as your purpose needs. Before relying on a record about a person that is more than 12 months old, you will check it against the Service again, and you will delete records the source has removed.

7A.3 When your account ends, you will delete the Register Data that you no longer need for your declared purpose or for a legal duty (for example record-keeping under anti-money-laundering law), and confirm it in writing if we ask.

7A.4 If you supply Register Data to your own customers, you pass these duties on to them and remain responsible for them.

7B. Evidence on Request, Cooperation and Suspension

7B.1 Once a year, or at any time if we reasonably suspect misuse or a register, court or authority asks us, we may ask you to confirm in writing how you use the Service, your purposes and lawful basis, and that you apply section 7A.1. You will answer within 10 working days. If you do not, or the answer shows a breach, we may suspend your keys until it is put right; we will tell you why, and lift the suspension as soon as it is.

7B.2 If a register, a data-protection authority, a court or another public body asks us how data from the Service is used, we may tell it which account received which data, when, and for which declared purpose. Unless the law or that body forbids it, we will tell you first. You will help with reasonable requests.

8. Intellectual Property

The Service, including its original content, features, functionality, design, API documentation, and underlying technology, is owned by Prometiam and protected by international copyright, trademark, and other intellectual property laws.

The underlying public registry data served through the API is sourced from government publications and is not subject to our copyright. However, our aggregation, normalization, enrichment, and indexing of this data, other than the Licensed Records described in section 8A, constitutes a database right under EU Directive 96/9/EC.

Attribution and sources

Most registers publish their data under an open licence that requires the user to credit the source. Prometiam passes that duty on. Every response carries the source and attribution of the data it contains (the sources and attribution fields, and the credit line on the documentation page of each country). When you display, store for display or redistribute results to anyone else, you must keep that attribution and source with the data, indicate that the data was modified by Prometiam where the credit line says so, and not suggest that the register or its publisher endorses you or us. If you remove it, your right to use the affected data ends; for Licensed Records your rights end and are reinstated as the licence provides (section 8A).

Sources that must stay open: carve-out from the restrictions

Some publishers license their data on terms that forbid us to restrict what recipients do with it, or that require us to pass the licence on. For these sources, the restrictions on resale, redistribution, sublicensing and bulk copying in section 5 do not apply, and the licence named below applies to you, in addition to the attribution duty above:

• Colombia (Confecámaras, RUES, via datos.gov.co): CC BY-SA 4.0. Prometiam modifies the records (normalised, status derived) and offers them under that same licence. You may use, adapt and redistribute them, including commercially, if you credit the source ("Contains data from Confecámaras (Registro Único Empresarial y Social, RUES), via datos.gov.co, licensed CC BY-SA 4.0; modified by Prometiam"), indicate your changes, and share anything you derive from the Colombian records under CC BY-SA 4.0. Keep Colombian records apart from data you license on other terms. This applies equally to the Colombian financial statements (NIIF statements of the Superintendencia de Sociedades, via datos.gov.co), which are likewise offered under CC BY-SA 4.0 (credit: "Contains data from the Superintendencia de Sociedades (estados financieros NIIF), via www.datos.gov.co, licensed CC BY-SA 4.0; modified by Prometiam"), and to the INVIMA and SECOP datasets (section 8A).
• Poland, sanctions list (Ministry of the Interior and Administration, MSWiA, list of persons and entities subject to sanctions, via gov.pl): CC BY-SA 4.0. Prometiam modifies the records (fields selected and normalised, personal identification numbers dropped) and offers them under that same licence. You may use, adapt and redistribute them, including commercially, if you credit the source ("Contains data from the Ministry of the Interior and Administration of Poland (MSWiA), list of persons and entities subject to sanctions, via gov.pl, licensed CC BY-SA 4.0; modified by Prometiam"), indicate your changes, and share anything you derive from the Polish sanctions records under CC BY-SA 4.0. Keep them apart from data you license on other terms.
• Brazil, financial statements (Comissão de Valores Mobiliários, CVM, Portal Dados Abertos): the Open Database License (ODbL 1.0, https://opendatacommons.org/licenses/odbl/1-0/). The Brazilian financial-statement data obtained from the CVM is offered under the ODbL. Prometiam adapts it (mapped to one chart, euro copies added). You may use, adapt and redistribute it, including commercially, if you credit the source ("Contains data from the Comissão de Valores Mobiliários (CVM), Portal Dados Abertos, licensed under the Open Database License (ODbL); adapted by Prometiam"), keep the licence notice, and offer any adapted database you publish under the ODbL. Keep Brazilian financial-statement data apart from data you license on other terms. This applies equally to the CVM filings (IPE) (section 8A).
• ShareAlike sources (Colombia: INVIMA food establishments and SECOP contracts, via datos.gov.co; Brazil: CVM filings (IPE); Luxembourg: Centrale des Bilans annual accounts; Galicia (Spain): the co-operative register and the register of foundations): the licences and credits of section 8A apply; the restrictions of section 5 do not.
• Australia (ASIC company datasets, data.gov.au): CC BY 3.0 AU. Prometiam does not sublicense: you receive the licence from the licensor directly, with a link to it, and nothing in these Terms restricts the rights that licence gives you. The same applies to the Australian Taxation Office Corporate Tax Transparency report served as tax_records (CC BY 3.0 AU, https://creativecommons.org/licenses/by/3.0/au/): credit "Contains data from the Australian Taxation Office (ATO), Corporate Tax Transparency report, licensed CC BY 3.0 AU; adapted by Prometiam"; the credit and licence link travel with every answer.
• Canada (federal corporations): Open Government Licence - Canada 2.0.
• Japan (National Tax Agency corporate number publication): the NTA terms (Public Data License 1.0, compatible with CC BY 4.0); credit the NTA and state that the data was processed.
• Israel (Corporations Authority, data.gov.il): the data.gov.il terms of use, which allow commercial reuse with attribution.
• Australia, sanctions (Department of Foreign Affairs and Trade, Consolidated List): CC BY 4.0, credit "Source: Department of Foreign Affairs and Trade website – www.dfat.gov.au (Australian Sanctions Consolidated List), licensed CC BY 4.0. Adapted by Prometiam."
• Monaco, sanctions (Direction du Budget et du Trésor, Gouvernement Princier de Monaco, Liste nationale de gel des fonds, geldefonds.gouv.mc): used with the Government's permission of 4 November 2026, which sets no licence. Names, aliases, dates and places of birth, nationalities and identifiers are served as published; every hit names the authority, the list and the date of its latest ministerial decision, with a link to the publication, and is a possible match for you to review, never a finding.
• Singapore (ACRA, data.gov.sg): the Singapore Open Data Licence; keep the notice naming the source and the licence link where you use the data.
• Taiwan (Government Open Data, data.gov.tw): the Open Government Data License; the attribution is a condition of the licence, and a user who omits it loses the licence.
• Mexico, national directory (INEGI, Directorio Estadístico Nacional de Unidades Económicas, DENUE): INEGI's Términos de Libre Uso de la Información. You may use, adapt and redistribute those records, including commercially, if you credit the source with the product and its edition ("Fuente: INEGI, Directorio Estadístico Nacional de Unidades Económicas (DENUE)" and the edition the record carries in registry_details.denue_edition), say that the data were adapted, and do not present them as an INEGI product or as endorsed by INEGI.
• Brazil (federal open data), Lithuania, Cyprus, Estonia, Slovakia, Romania, Denmark and Finland, and other sources published under CC BY: you may reuse those records, including commercially, with attribution and an indication of changes.
• CC0 and public-domain sources (the Latvian Register of Enterprises and State Revenue Service list, GLEIF, Wikidata-derived PEP data, United States state registers and SEC EDGAR): section 5 does not stop you reusing those underlying public records.
• Financial statements, credits: Estonia ("Contains data from the Estonian e-Business Register (RIK), CC BY 4.0"), Latvia ("Contains data from the Register of Enterprises of the Republic of Latvia (CC0)"), Lithuania ("Contains data from the Register of Legal Entities (JAR), Registrų centras, via data.gov.lt, CC BY 4.0. Adapted by Prometiam.") and Romania ("Contains data from the Ministry of Finance of Romania (situații financiare, data.gov.ro), licensed under CC BY 4.0"); the CC BY credits are a condition of those licences and must be kept with the data.
• Insolvency notices, credits: Spain ("Based on data from the Agencia Estatal Boletín Oficial del Estado (BORME)"), Latvia ("Contains data from the Insolvency Register of the Republic of Latvia (Register of Enterprises), CC0"), Estonia ("Contains data from the Estonian e-Business Register (RIK), CC BY 4.0") and Denmark ("Contains CVR data (Erhvervsstyrelsen), CC BY 4.0"); the CC BY credits are a condition of those licences and must be kept with the data.
• Norway (NLOD) and the United Kingdom (Open Government Licence): reuse with attribution under those licences.

Where this list and a source's licence differ, the licence prevails. What section 5 protects is Prometiam's own work: the combined, normalised, cross-country database (which does not include the Licensed Records of section 8A), the identifiers, the scores and flags we derive, and the service itself. Bulk copying of that combined work to rebuild the product is not permitted; reusing an individual open-licensed record is. These licences concern copyright and database rights only: sections 5A, 7 and 7A apply to the personal data in any record (section 5A.3).

8A. Third-Party Data Licences (ShareAlike Sources)

1. Some publishers release their data under a ShareAlike licence: Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) or the Open Database License 1.0 (ODbL). Records that come from those sources (the "Licensed Records") are listed in the table at the end of this section. The licence and the credit line of each source are published in the documentation and, for the sources it lists, in the source register at https://www.prometiam.com/data/assurance.
2. Notwithstanding anything else in these Terms (including sections 3, 4, 5, 8 and 13), each Licensed Record is licensed to you under the licence of its source, and nothing in these Terms limits the rights that licence gives you. The one exception is personal data: sections 5.3, 5A, 7 and 7A apply to the personal data in a Licensed Record as they apply to any other record (section 5A.3). You may copy, store, adapt, combine, publish and redistribute Licensed Records, commercially or not, during and after your use of the Service, if you comply with that licence: credit the source with the attribution we give for it, keep the licence notice and its link, say that the data was modified by Prometiam where the attribution says so, and offer any database or material you adapt from Licensed Records under the same licence (CC BY-SA 4.0, or the ODbL for the sources marked ODbL). If you use Licensed Records only inside your own systems, you need only keep the notice with them.
3. The licence comes from the publisher. Prometiam does not sublicense it. Prometiam licenses its own modifications of the records (normalising names and values, validating and mapping identifiers, deriving fields) under the same licence, so that you receive the Licensed Records, as we serve them, on the publisher's terms.
4. What you pay for. Your subscription pays for the Service: the API, its hosting and availability, the search and matching of records to companies, monitoring and alerts, support, and the credits and rate limits of your plan. It does not pay for a licence to Licensed Records, and it does not restrict your use of them. API keys, credits and rate limits control use of the Service; they do not apply to a Licensed Record you hold, and sections 3 and 5 do not forbid you from sharing one. Sharing your API key remains forbidden.
5. Copies. For the ODbL sources in the table (the Brazilian financial statements and, once they are served, the CVM filings) we publish a complete copy of the Licensed Records as we hold them, with the licence notice and link, the attribution and the date of the data, at https://www.prometiam.com/data/open (free of charge, without an account, key or credit). We refresh each copy on the schedule shown in the table. If you cannot find one of these copies, write to support@prometiam.com and we will send it within 30 days. For the CC BY-SA sources in the table, the original records are published by their publishers, at the portals and addresses named in the attribution of each source.
6. Kept apart. For the purposes of these Terms, Licensed Records are separate from the rest of Prometiam's data. The combined, cross-country database that section 8 protects does not include them, and the restrictions of section 5 do not apply to them (item 2 excepts the limits on personal data). Where one answer contains Licensed Records and other records, the licence of each source applies to the records that come from it, and combining them in an answer does not change the licence of the others. If you republish a database that includes Licensed Records, keep them apart from data you license on other terms.
7. Publishers do not endorse Prometiam or you. Do not use a publisher's name, logo or emblem to suggest that they do.
8. Licensed Records are provided "as is" (section 6). The data may be older than your request, because publishers update on their own schedules.
9. If you stop complying with a licence, your rights under it end and return as that licence provides (CC BY-SA 4.0 section 6; ODbL section 9). Ending your account does not end your licence to Licensed Records you already hold.
10. If this section and a licence differ, the licence prevails for the Licensed Records.

8B. Source Conditions

8B.1 You will not distort the meaning of source data, present it as official or certified, or suggest that a register endorses you, including by using its name, logo or emblem. When you show or pass on source data, you will state its source and the date of the data the Service gives.

8B.2 You will not use for direct marketing or prospecting a record that the Service marks as protected from advertising by its source (for Denmark, the reklamebeskyttelse mark, served as advertising_protected true; for France, a unit that INSEE lists as partially diffusible or not diffusible, served as registry_details.diffusion_status P or registry_details.non_diffusible true). If you pass such a record on, the mark goes with it, and before any marketing use you will check the current mark through the Service.

8B.3 You will not try to re-identify a person whose data a source withheld, masked or anonymised, or search or filter French records on the criteria that article A.123-69 of the French Commercial Code restricts.

8B.4 Where a source attaches a further condition to its data, we state it in the documentation, and you will follow it.

9. Subscription & Billing

• Free trial. The free trial lasts 14 days and needs a payment card to start. Nothing is charged during the trial. Unless you cancel before the trial ends, it converts automatically to the Starter plan at EUR 9.99 per month, plus VAT where applicable, and the card is charged on the day the trial ends. You can cancel from the Subscription page of your dashboard; a trial cancelled before it ends is not charged and your key stops working on that date. One trial is available per customer and per card.
• Paid plans are billed in advance via Stripe, monthly or, on the yearly option, once a year at ten months' price for twelve (EUR 99.90 Starter, EUR 299.90 Professional, EUR 999.90 Scale a year, plus VAT where applicable). Yearly plans renew each year unless cancelled before the renewal date; cancelling takes effect at the end of the paid period.
• Changing plan. You can change plan from the Subscription page of your dashboard. A change to a higher plan on the same billing period takes effect at once: the dashboard shows you the amount, prorated for the rest of the period already paid and with tax, before you confirm, and we charge it through Stripe when you confirm; the higher limits and the higher plan's full monthly credits start when that payment is received, and the credits already used in that calendar month count against them. A change from monthly to yearly billing also takes effect at once: the dashboard shows you the new yearly price less the credit for the unused part of the current period, with tax, before you confirm, and we charge it through Stripe when you confirm; the change starts when that payment is received (on a higher plan the higher limits and its full monthly credits start then, as above). If a payment needs your confirmation or is declined, the change waits for it and is dropped after 23 hours, or at the end of your billing period if that comes first, and your plan stays as it was; you can drop it yourself meanwhile. A change to a lower plan takes effect at the end of the billing period you have already paid for, and so does a change from yearly to monthly billing, even to a higher plan: the year you paid for runs to its end first. Until then the plan you paid for continues, and nothing is refunded or credited for the unused part of the period. You can cancel a change that has not yet taken effect, and cancelling your subscription cancels it too. Credits are counted per calendar month and renew on the first day of each month (UTC), so the credits you have used in a month count against the monthly credits of the plan in force.
• All fees are in EUR and exclude applicable VAT/taxes.
• All fees are non-refundable except as required by applicable consumer protection law.
• Refunds we give. We refund the part of a prepaid period you will not use when you end your subscription because of a change under section 17.1 or 17.3, and when we close your account under section 3.7.
• We reserve the right to modify pricing with 30 days' advance notice via email.
• Failure to pay may result in suspension or termination of your account.
• You may cancel your subscription at any time; access continues until the end of the current billing period.

10. Service Level & Availability

We target 99.5% monthly API availability, measured on our public status page, and answer support e-mail within one business day; see the service levels. These are targets, not guarantees, and do not give rise to credits on self-serve plans. We are not liable for downtime caused by circumstances beyond our reasonable control, including upstream data source outages, internet infrastructure failures, DDoS attacks, or force majeure events.

11. Limitation of Liability

11.1 Nothing in these Terms excludes or limits liability for intent or gross negligence, for fraud, for death or personal injury, or any other liability the law does not allow to be limited.

11.2 Subject to section 11.1 and to the maximum extent permitted by applicable law, Prometiam shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of the Service, including but not limited to losses arising from reliance on API data accuracy.

11.3 Subject to section 11.1, our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim, or EUR 100, whichever is greater.

11.4 Sections 11.2 and 11.3 limit our liability only. They do not limit your liability for using the Service or its data in breach of sections 5, 5A, 7, 7A, 8 or 8B, or your indemnity in section 12.

12. Indemnification

You agree to indemnify and hold harmless Prometiam and its officers, directors, employees, and agents from any claims, fines, damages, losses, liabilities, and reasonable expenses (including reasonable attorneys' fees and the cost of answering a register or an authority) arising out of: (a) your breach of these Terms, including your use of data in breach of sections 5, 5A, 7, 7A, 8 or 8B; (b) your use of the Service or its data in violation of applicable law; or (c) your infringement of a third party's rights. Where we have paid compensation to a person for processing in which you are also responsible, you will reimburse us for the part that corresponds to your responsibility (Article 82(5) GDPR).

13. Termination

• You may terminate your account at any time from your dashboard or by contacting us.
• We may suspend or terminate your account immediately for material violation of these Terms, including abuse of rate limits or acceptable use policy. We may also suspend or close an account as sections 3.7, 3.8 and 7B provide.
• Upon termination, your API keys are immediately revoked and your right to use the Service ceases; your licence to Licensed Records you already hold continues as section 8A provides. Section 7A.3 applies to the Register Data you hold.
• We will retain your account data for 30 days after termination, during which you may request a data export; after this period it is deleted, except what the law requires us to keep (for example tax and payment records, retained as the Privacy Policy states). Data processed under the Data Processing Agreement is deleted as that agreement provides.

14. Dispute Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at support@prometiam.com. We will attempt to resolve the dispute within 30 days.

If informal resolution fails, any dispute shall be submitted to mediation before resorting to litigation.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain, without regard to conflict of law principles.

The Service is for businesses (section 3.7). Where mandatory consumer protection law applies to you anyway, nothing in these Terms limits the rights it gives you in your country of residence.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

17. Changes to Terms

17.1 We may change these Terms for a valid reason: a change in the law, in a source's licence or conditions, in the Service, or to prevent misuse. We will tell you by e-mail at least 30 days before a material change takes effect, say what changes and why, and ask you to accept it when you next sign in. If you do not accept, you may end your subscription before the change takes effect at no cost, and we refund any prepaid period you will not use. A change of price under section 9 takes effect only after the same notice, and you may end your subscription before it takes effect on the same terms. A change that is not material, such as the correction of a typing error, takes effect when it is published.

17.2 Every version of these Terms, the Privacy Policy and the Data Processing Agreement stays published at its own address with its date, and the page of the current version links to the earlier ones.

17.3 We may transfer this contract, with the Service and all rights and duties under it, to a company that takes over the Service, including a company formed by the person who operates it today. We will tell you by e-mail at least 30 days before the transfer takes effect, with the name and registered address of the new party. The new party takes our place under these Terms, the Privacy Policy and the Data Processing Agreement, and is bound by them as we are. If you do not want the contract to move, you may end your subscription before the transfer takes effect at no cost, and we refund any prepaid period you will not use.

18. Contact

If you have questions about these Terms, please contact us:

• Provider: Prometiam, based in Barcelona, Spain
• Email: support@prometiam.com
• Contact form: www.prometiam.com/contact
• Data-use statement: www.prometiam.com/legal/data-use